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How Window Warranties Work

April 17, 2024

What You Need To Know About Replacement
Window Warranties In Farmington, UT

What Makes A Good Window Warranty
And How You Can Get The Best

You deserve the best warranty for your windows in Farmington, UT. A warranty helps you cover your bases by offering refunds or replacements if there is an issue with your window. The details and length of a warranty vary depending on the manufacturer and installation company.

RGS Exteriors offers the best warranties in the business. We replace windows in the Salt Lake City area with great care and ensure that you get the best of everything – and that includes a warranty.

Manufacturer Window Warranty Vs.
Installation Window Warranty

There are two main types of warranties for windows – a manufacturer warranty and a workmanship warranty. Both are important because they cover different issues that may arise.

Manufacturer warranties tend to cover defects, while workmanship warranties usually cover issues that are due to the installation process.

Ideally, you get both of these warranties and the best of each of them. That way, you are as covered as possible for anything that life throws at you – or rather, at your windows.

Manufacturer Warranty

The manufacturer warranty is provided by the company that makes your product. It can vary based on the company you choose, but in general, it protects you against having to pay for their mistakes.

In general, anything that negatively affects the window due to the manufacturing process is included, such as:

  • Malfunctioning sash
  • Broken hardware
  • Damaged frame
  • Cracked glass
  • Discoloration

Most commonly, a manufacturer warranty can last a few years to a lifetime. But we take it one step forward.

At RGS Exteriors, we use replacement windows that come with a double lifetime warranty. That’s right, double! We use windows with this warranty so that if you sell your home, the warranty transfers to the new homeowners.

Workmanship Warranty

Not all installation companies offer a warranty on workmanship. If they do, it is usually a year or two at best. However, some companies offer a warranty that counts because they believe in the quality of their installations.

At RGS Exteriors, we offer a warranty that lasts ten years. If we caused a problem with our installation or if something just wasn’t done right, we will take care of it completely free with absolutely no exceptions.

In general, anything that negatively affects the window that was caused by the contractor is covered, such as:

  • Improper seal
  • Misaligned installation
  • Parts that are broken by the contractor

DIY Voids The Window Warranty In Farmington, UT

One important note is that if you go the DIY route and install your own window, chances are, it voids the warranty. This may not be true for every window warranty, but it is true for most of them. Manufacturers want a professional to handle and install their windows to ensure they are installed properly so they will operate as promised.

So, if you want to receive the full benefits of your warranty, ensure that you hire a reputable window installation team. This team may also have their warranty as a backup for your manufacturer warranty.

Some things don’t necessarily void a warranty, but they aren’t covered by the warranty. These include certain storm damage, like hail damage, or issues caused by structural problems, such as a damaged exterior wall. These warranties also won’t cover accidents.

Homeowner-controlled factors that void a warranty:

  • Power washing
  • Adding window film
  • Installing blinds in the frame
  • Try to repair the window yourself

How Does A Window Warranty Work
In The Salt Lake City Area?

A window warranty is meant to cover defects and a lack of performance. In general, it’s all about if the window operates as promised.

The details of the warranty will include how long the window should last, what type of damage the warranty covers, and if there are any exceptions.

For example, coverage for cracks may not cover an accident like a baseball through the window, even if the window is impact-resistant, but it all depends on the exact warranty of your window.

Take the time to meet with your window replacement contractor and determine what is covered in their warranty before moving forward with your project.

Do You Get A Refund Or Replacement Window?

Whether you get a refund or window replacement for your window depends on the company and the situation. Most window warranties only cover replacements rather than refunds, but there may be exceptions.

Sometimes, it’s on a per-case basis, and other times, the warranty has an across-the-bar rule. In either case, the details of what to do after an accident and what your options are should be outlined in the warranty information.

We offer exceptional window replacements in a variety of styles and finishes – each with a double lifetime warranty. If you’re ready for windows with the best warranty in the industry, call RGS Exteriors today at (801) 997-6616 for your free quote.