‘From Our Family To Yours’ Isn’t Just A Nifty Slogan

What ‘From Our Family To Yours’ Means
When You Work With RGS Exteriors

While It’s A Saying That Gets Thrown Around
A Lot In Our Industry, To Us, It’s Gospel

When you hear a residential exterior remodeler in Utah tell you they treat their customers like family, do you trust them? If you’re like most folks, you definitely take these kinds of statements with a grain of salt.

We don’t blame you one bit.

Where we differ is that it’s much more than a saying to us.

It’s our process.

But let’s get specific and look at some examples of how this impacts peoples’ experiences with us.

We’re Readily Open & Available To Help

Just like we would for our own family, friends, and loved ones, we bend over backward for anyone who calls on us for help with their home. Period.

We’re happy to answer all your questions to get to the bottom of things.

We’re happy to provide professional insight and helpful recommendations.

We’re happy to address all your concerns to ensure you understand what’s needed.

And we’re open – come visit our showroom in West Jordan. Not only did we completely remodel the exterior of our showroom with the products we sell, but the inside as well. The doors. The ceilings. The flooring. Everything you see and touch can be installed in your home!

Here’s one of our 1000+ 5-star reviews that help drive this point into the endzone.

“The RGS Exteriors team we dealt with were all very professional. Their friendly staff kept in touch with us throughout the whole process. They had great ideas to refresh our home. We love what was done. Work began and ended on schedule. We definitely recommend them!”

Part of being open is communicating openly and transparently at every phase of your project. This means from the initial meetings where we iron out a plan through construction and getting the work done and beyond, ensuring everything performs as it should.

Five Generations Have Maintained Our Standards

We’re a family company. This line of work is in our bones after being passed down through five generations.

So, when we say “from our family to yours,” we mean it in a very literal sense. We’re a family-run company. We’re a tight-knit family of professionals. And it shines through in how we treat people.

Here’s another review that exemplifies this treatment perfectly.

“RGS did an excellent job. They were tidy and efficient. One of the men even took the time to look at and fix a piece of my siding that was damaged on the back of my house. What a nice man! He actually gave me his brother’s business information, and he came and fixed my damaged fence. I couldn’t have asked for better treatment. Thank you”

We take care of Utah homeowners. Always have because Utah has always taken great care of our families and the professionals on our team.

At Times, We Have To Say No – And That’s Okay

Sometimes, you have to tell your family no.

Often, it’s because they think they need something that you know they actually don’t. They need this or that instead, which is better. On the other hand, sometimes you have to say no to things and show them that they can get the value they deserve without sacrificing quality.

Here’s a review that mentions our consultant having to tell a homeowner no, that what they thought they needed wasn’t warranted.

“We had RGS quote us on residing a portion of a house before selling. It was immediately clear the rep knew his stuff. What surprised me was his interest in my objectives over his own: he recognized my job only needed a general handyman, which would save us money. It was a genuine conversation as if we’d been longtime friends. He really gained my trust. When we go to have siding work done on our home, I plan to call these guys.”

Our guys are trained to solve problems, create solutions, and explore the features and benefits of the exterior remodeling products we stand behind.

• Why We Pay Our Workers Extra To Slow Down
• Why We Invest In James Hardie’s Famous Siding
• The RGS Family Vision – Where Craftsmanship Meets Care

This is exactly how we would expect our family to be treated, so of course, we’re going to show you the same courtesy.

Our Production Crews Are WELL Cared For

Did you know we pay our crews MORE to slow them down?

That’s the polar opposite of the ‘status quo’ in our industry.

Not only do we pay them more, we value them, take great care of them, and provide the stability of a long-standing, trusted member of the Utah community.

This translates into them taking extra-special, detailed care of your home. Not to mention they’re happier, friendlier, and more eager to go above and beyond (because they know we’d do the same for them).

“RGS quickly and expertly addressed the concerns created previously by other companies’ poor workmanship. Their crew went above and beyond by taking care of another issue that wasn’t even within the initial scope of work. Will definitely use them again and tell friends and family of their great work.”

We’re not interested in being a hassle to people, but quite the opposite. Throughout the decades, we’ve built a friendly, respectful, efficient, and stress-free process that people appreciate.

These, among other ways, are how we demonstrate what it means when we tell you that, with us, you’re family.

Join The RGS Exteriors Family

Reach out and give us a call. Stop by our showroom in West Jordan. Or, fill out our simple website form and schedule a consultation at your nearest convenience. We look forward to meeting you, learning about your home, and seeing how we can improve it. We also look forward to welcoming you into our family company fold.

RGS Exteriors Project Map