How We See Our Company’s Vision Through & Instill Confidence

We Show That REAL Craftspeople Still Exist And Instill Confidence In Our Customers
This Is Why We’re So Highly Rated And Get So Much Of Our Business Through Referrals
Over the years, RGS Exteriors has been fortunate enough and blessed enough to earn over 1,000 reviews from our customers. It says a LOT about how seriously we take our vision or mission, which is:
To instill confidence in our Utah customers that true craftsmanship and professional exterior home remodelers DO still exist.
And just how do we go about this?
What sorts of things can you look forward to?
Is it really as smooth as newly-pressed glass?
Here are four important ways to demonstrate our dedication to our company vision.
Informative, Collaborative, Consultative Sales
Our consultants aren’t trained salespeople. They’re knowledgeable product experts in the field of exterior residential remodeling. First, they do a lot of listening, asking questions, and inspecting. Once they have a good idea of what you want/need and where you’re coming from, they’ll explain benefits, features, and pricing with your specific circumstances taken into account.
Here’s how one of our customers explained her initial consultation.
“Fantastic customer service! Very professional! Great prices for the best products! They’re the only people I trust for the exterior of my home. Their rep was straightforward, honest, and friendly and not only told us but showed us what needed to be done. The process and procedures were explained in depth, and he answered all of my questions. No pushy sales, just honest people ready to help those that need quality work done on their home.”
We ARE an honest company composed of good, hard-working people who love their work.
It’s good work.
And our customers keep our teams busy!
We’ll give it to you straight, help you get the absolute most value for your investment, and make your home look great.
Our Approach Is Personalized For YOU
When sales aren’t your focus, it becomes about people. Being customer-centric also erases nearly all the stress people can experience during a remodel.
How do we personalize our approach?
It’s simple – we pay CLOSE attention to what you need. Not everyone knows what they need. That’s why they call RGS! What they don’t need is salesmanship. They need professionalism and expert insight.
Take this review, for example, from a man who didn’t actually end up needing our services (we’re not afraid to say ‘No’ when it’s the right thing to do). At least not at the time of his consultation.
“We had RGS quote us on residing a portion of a house before selling. It was immediately clear their rep knew his stuff. What surprised me was how interested he was in my objectives over his own: he recognized my job only needed a handyman, which would save us money on our prep for selling. It was a genuine conversation as if we’d been friends for a long time. He really gained my trust. When we go to have siding work done on our primary residence, I plan to call these guys.”
And who do you think he’ll call when it’s time to get some work done on one of his properties?
THIS is why we focus on people and their needs, thereby instilling confidence.
We Provide A Complete Project Overview
When you get a quote from us, it’s going to be precise. More than that, it’s going to be line-by-line specific and very easy to understand. And more than that – it’s going to come from a company that has been in our family for five generations now.
You’ll have a complete project overview to minimize surprises as much as humanly possible.
Here’s another one of our reviews from a man named Rogelio, who helps bring this point home.
“Thank you, RGS, for performing an exceptional job replacing our gutters. Everyone we dealt with treated us like family! From start to finish, your team made the process extremely simple with no hassles. Your staff listened to what we wanted and provided excellent recommendations that added professional finishing touches to our project. And let’s not forget about the cost. Thank you for keeping it affordable. We’re more than satisfied with the outcome and cost!”
See, that little extra caring and attention to detail when putting your project overview together really comes through. We’ve been at this for decades, and we know our stuff.
Clear Communication With Sales, Office & Production
With us, you really are family.
This is your home we’re talking about.
So, when you get a project started with us, you can expect clear, consistent, and convenient communication with the different departments you’ll collaborate with – sales, our office staff, and installation.
- Why We Pay Our Workers Extra To Slow Down
- Why We Invest In James Hardie’s Famous Siding
- The RGS Family Vision – Where Craftsmanship Meets Care
Big projects and small projects alike all get the same levels of TLC from us.
Take this review from a man named Kole about his new gutter covers.
“Did an excellent job installing my rain gutter covers. Their communication leading up to the installation was top-notch, and pricing was clear and upfront. Their crew was able to quickly install the covers and kept me informed during the process. Thank you!”
Our process is wired pretty tight after thousands of projects across Utah. Keeping you informed and in the loop is our duty, and we take it seriously.
Communication is key when it comes to seeing our company’s vision through.
We’re Clean & Tidy
Are you confident when a consultant shows up late and seems ill-prepared?
Are you confident when a crew is messy and unorganized?
Are you confident when you see they don’t maintain tidy work sites?
Our sky-high standards apply to EVERYTHING we do, including maintaining the areas where we make the magic happen and cleaning up thoroughly after we’re done.
“RGS did a wonderful job! Working with them was a very positive experience. Everyone was professional and on time from the first meeting and estimate. The job site was left clean and organized at the end of each workday. The project stayed on schedule and was completed on time. I will use them again and have already recommended them to a few friends.”
A very positive experience. Yes, that’s exactly what we’re shooting for on every project.
One of the ways we prove PROFESSIONALISM still exists is through proper organization and cleanliness. You can expect nothing less from us.
Join The RGS Exteriors Family
Ready to enjoy being confident about your exterior remodeler and being able to put your trust us? Reach out and let us know what you’ve got going on and how we can improve your Utah home. Fill out our simple website form and schedule a consultation at your nearest convenience.
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