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Our Process

Old-School Craftsmanship, With A Modern Touch!
Our Stress Free Process

Enjoy A Zero-Stress, Zero-Games,
Smooth-As-Silk Renovation Experience

Our Process Focuses On The Customer
First, Last, And Always

We have worked hard to ensure that the Salt Lake City area homeowners who entrust us with their projects enjoy the experience from the first step to the last. A big part of that effort was to design a process that focused on our customers first.

We want our customers to feel valued, respected, informed, and, most importantly, heard at all times.

We like to think we’ve got the process honed to a science. Luckily for us, we had over 60 years of home exterior renovations and reviews to draw from when we designed our process around the customer’s experience, and it shows.


First Contact

When you first contact us, you will be able to hear the smile on the other side of the phone. Right away, you will know that you are being welcomed into the RGS Exteriors family with open arms.

Our representative will ask you some preliminary questions about your project and your goals, then schedule a date and time for one of our consultants to visit your home and go over the details.

First Visit

When your consultant arrives at your home, their primary job isn’t to talk but to listen. They will ask questions designed to get at the source of your concerns and your goals for your new project.

They will inspect the area you intend to renovate with an eye toward addressing root causes and complete solutions.

Once they fully understand what needs to be done, they will present you with a proposal that is good for the next thirty days. The proposal will include what needs to be done, how much it will cost, and the benefits of asking us to do the work.

What they won’t do is apply pressure or play sales games. You will never experience one-day discounts, twofer offers, or any of the other tricks that other exterior home renovation companies use to get you to sign right away.

Our goal is to empower you to make an informed decision. Full stop.

If that decision involves bringing us on board, excellent! If not, that’s fine, too.

Flexible Financing

Saving up is always great when you can afford the time, but not all exterior home renovation needs can be put off until you have the cash on hand. Financing can help you get it done before further damage is done to your home.

We have partnered with leading financial institutions that specialize in home renovation loans. They have several financing programs, including:

  • 6-Month Same As Cash
  • 12-Month Same As Cash
  • 18-Month Same As Cash
  • Up to 7-year low-interest loans

Whatever your budget, we can find a financing solution to fit your needs and get your home working properly and looking great in the meantime.

Communication

We know that there is no more frustrating situation for a homeowner than not knowing what’s going on with their project.

With RGS Exteriors, you will never feel like you’ve been left in the dark. We keep you informed every step of the way, and we will never try to hide bad news if a shipment is delayed or arrives damaged or defective.

And that extends to the installation process as well. If we uncover a problem with your home, such as wood rot or termite damage, we will tell you immediately. Your project manager will then discuss it with you and offer a solution.

What we won’t do is cover it up.

Honest communication is one of the cornerstones of our company, even when it’s uncomfortable. It’s far better to discuss an issue than to pretend it isn’t there and have you pay the price for an early failure years down the road.

And an informed homeowner is a happy homeowner.

Installation

Installation day is always an exciting time for Utah homeowners. It’s the day our work crews show up (on time), and the materials that were delivered to your home start getting put to use.

At every step of the installation, the comfort and safety of you and your family are paramount.

Our installation process is second to none, and each member of the crew knows their product intimately.

During installation, our clean-cut, heavily-vetted crews will treat your home as though it were their mother’s and treat your family with unfailing respect. At no time will you ever have to endure loud music or harsh language from our crew members.

The worksite will always be tidy, and your home and plants will be protected from the installation process at all times. And the end of each workday will be spent cleaning up all debris in the area and making sure all materials are stacked neatly and safely.

When the installation is finished, you will be invited to perform a walkthrough with your project manager to ensure no details were overlooked. Only when you and the project manager are satisfied will the project be considered complete.

10-Year Everything Warranty

Every job we do is covered by our 10-Year Workmanship Warranty. If anything goes wrong with our installation in the first ten years after completion, we will make it right. Period.

Even if it turns out to be a manufacturing defect, we will work with the manufacturer on your behalf to solve the problem.

The last thing we want is to ever leave you hanging or set you in a tug-of-war between the manufacturer and ourselves. All that matters to us is that you have a problem, and it’s our job to get it solved.


Our Best Salesmen Are
Our Past Clients

As you can plainly see, we’ve tried to think of everything we could do to ensure a safe and enjoyable exterior home renovation experience. Our goal is to leave every homeowner who uses our services with a smile on their face.

And, judging by our high ratings, we’ve succeeded.

If you think it’s time to improve the exterior of your Salt Lake City area home and want to be able to look back on the process with a smile, contact us at RGS Exteriors for a free estimate.


Contact Us

If you’re looking for an exterior remodeling company that exceeds all expections and is a James Hardie Elite Preferred Contractor, contact RGS Exteriors & Construction for a free consultation!